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Cobalt Security
Cybersecurity · Owned by Owen Brooks
67/ 100
HEALTH SCOREMonitor
ANNUAL RECURRING REVENUE$109KEnterprise account
RENEWAL238 days26 Apr 2027 · 83% likelihood
ACTIVE SEATS121 / 19064% utilization
LAST MEANINGFUL CONTACT41 days agoExpected cadence: 18 days
EXPLAINABLE HEALTHHealth score breakdown
Every component is deterministic and traceable to customer signals.
Weighted score: 67Product AdoptionActive seats, core feature depth, and weekly usage trend6430%
EngagementContact recency and stakeholder engagement trend1520%
Value RealizationOnboarding progress, blockers, and time to first value10015%
SentimentCustomer sentiment and CSAT8915%
Support ExperienceOpen-ticket load and critical issue severity8210%
CommercialRenewal likelihood, timing, and expansion signals8310%
Primary driversNo meaningful contact in 41 days
NEXT BEST ACTION
Recommended focus
P2Re-engage the champion and confirm priorities
Contact is outside the Enterprise relationship cadence.
No meaningful contact in 41 days
- Goal
- Restore stakeholder engagement and confirm current success outcomes.
- Channel
- Personalized CSM outreach
- Deadline
- Within 5 business days
PRODUCT ADOPTION
Usage and capability depth
→ +3%Seat activation121 of 190
8 assistants4 workflows3 knowledge sources ONBOARDING & VALUE
Value realization
100%
✓Contract Signed
✓Technical Setup
✓Training
✓First Value
✓Complete
- Current stage
- Complete
- Time to value
- Complete
- Days since signup
- 798
- Target completion
- 18 Aug 2024
RELATIONSHIP & SUPPORT
Customer signals
EngagementDeclining↘ Declining SentimentPositive8.7/10 CSAT COMMERCIAL
Renewal & expansion
- ARR
- $109K
- Renewal date
- 26 Apr 2027
- Days remaining
- 238
- Expansion signal
- Not currently
CUSTOMER HISTORY
Recent timeline
Latest 3 eventsCustomer touchpointLast recorded customer conversation.
21 Jul 2026 Support case updated1 issue remain open.
14 Aug 2026 Health score recalculatedUsage trend moved to stable.
31 Jul 2026